Delivery & Shipping Policy
Here's exactly how delivery works when you order from UNEX.
Delivery Coverage
We deliver island-wide across Sri Lanka — no matter which district you're in.
Delivery Charge
A flat delivery fee of Rs. 350 applies to every order, regardless of location or order size. This will always be shown clearly before you confirm your order.
Delivery Time
Orders are dispatched shortly after confirmation and typically arrive within 1–4 business days, depending on your area and courier scheduling. We'll share your tracking details on WhatsApp once your order is dispatched.
Our Courier Partners
We ship using trusted courier services, including Trans Express and Koombiyo Delivery, chosen based on your location for the fastest possible delivery.
Cash on Delivery
Cash on Delivery (COD) is available island-wide. Please have the exact amount ready for our courier partner at the time of delivery.
Delayed or Missing Deliveries
If your order hasn't arrived within the expected window, message us on WhatsApp with your order details and we'll track it down with the courier right away.
Questions
WhatsApp: 071 444 5888 | Email: info@unex.lk